Refund Policy:

Vegetable Subscriptions for the 2022 season may be cancelled with a full refund until April 4, 2022. After this date, we will allow the transfer of a subscription to another party, so long as this is done with prior consent from Wild Leek Farm management. New subscribers must complete and sign a registration form ahead of their first pick up date.

Refunds are not provided for missed pick-up/delivery dates. Items remaining after a missed pick-up will be donated at the farmer’s discretion.

Refunds are not provided for pick-up/delivery skipped due to holidays. Another party may pick up on the subscriber’s behalf.

Pick-up Policy:

Pick-up takes place on Wednesdays, at the farm, between 4pm and 7pm.

We reserve the right to withhold a specific week’s share if a customer does not arrive for pick up by 7pm. If an appointment time is missed due to unforeseen circumstances, a call or text is expected in order to make new arrangements. We cannot hold produce for pick up on another day. As mentioned above, another party may pick-up on behalf of the subscriber.

Delivery Policy:

Delivery is available on demand, or for the entire season, for $5.00 per week. On demand deliveries must be requested no later than 12:00 pm on the corresponding pick-up day.

Delivery generally takes place Wednesdays between 1pm and 3pm. Produce will be left at the front door, unless another safely accessible location has been requested by the subscriber. Produce is bagged/packaged for best keeping, however, once the delivery has been made the continued freshness of the produce becomes the subscriber’s responsibility. Subscribers unable to accept the delivery may leave a cooler out for produce to be placed into.

Farm Visitor Policy:

Wild Leek Farm is a working farm operation and homestead. Visitation is welcomed, but only with prior consent from Wild Leek management. Should you wish to drop by to tour the farm, appointments must be scheduled at least 24 hours in advance to ensure we have time to show you around.

Staff and Customer Safety Policy:

Wild Leek Farm is a safe space for everyone. Hate speech and disrespectful or threatening behaviour will not be tolerated in any form. We reserve the right to immediately cancel a subscription, should the subscriber act in this manner either in person or via electronic communication.